TichiPrivacy policy
Last updated 3 November 2026
Tichi (tichitalk.com) is run by TryTalkto B.V., which is responsible for your data. We collect only what the app needs to teach you, and we never sell it or use it for advertising. You can reach us through the contact details on tichitalk.com.
What we store
Your account: name, email address and password (stored only as a one-way hash). You create the account before your first lesson.
Your age, stored as a year of birth. It chooses the app's look (under 15 or 15 and over).
Your answers when you start: the language you speak, the course, how you heard of us, why you learn, your own estimate of your level and your daily goal. They shape your lessons and goals.
Your learning: lessons finished, every answer checked (to plan reviews), XP, streak, gems, hearts and quests, and your timezone so days end at your midnight.
Tichi Plus: if you subscribe, Stripe's customer and subscription ids and the subscription's status and end date. Your card details go to Stripe, never to us.
Cookies
A sign-in cookie (zb_session, for 30 days) keeps you logged in, and a language cookie (lang) remembers the interface language. Both are needed for the app to work. We use no tracking, analytics or advertising cookies.
Microphone and speech
Speaking exercises use your browser's speech recognition while you hold the microphone button; some browsers (such as Chrome) send that audio to their maker's servers to turn it into text. Tichi itself never receives or stores your voice, only whether the words matched. You can always skip speaking exercises.
Who else receives data
Stripe processes Plus payments under its own privacy policy. Our server is rented hosting that stores the database for us. Nobody else receives your data.
How long we keep it
Your account and progress stay until you delete your account. Payment records are kept by Stripe as the law requires.
Children
Learners under 16 need a parent's or guardian's consent to create a profile, and a parent or guardian should take out any subscription. Children get a look made for them, and we collect nothing more from them than from anyone else.
Your rights
You can see and correct your data in the app, and delete your account and all its data at any time from your profile. You can also ask us for a copy of your data or to restrict its use. If you think we handle your data wrongly, you can complain to the Dutch data protection authority (Autoriteit Persoonsgegevens).